Daniel has been with Impellus since May 2017 and has helped create and undertake several roles during his time with the organisation. Hired initially as a Training Co-ordinator, Daniel oversaw responsibility for our ILM learners, before moving into management and taking up his current role as General Manager.
His duties include overall responsibility for the company’s day-to-day running, working closely with our team of departmental managers, overseeing significant projects, and developing and implementing new products and ideas within the organisation. Daniel also oversees Impellus’ ongoing ISO:9001 accreditation.
Daniel’s background before joining Impellus was mainly in retail and customer service, the experience of which has threaded through his various roles within the organisation. He holds a BA (Hons) in English Literature from the University of Portsmouth and is a qualified PRINCE2 Practitioner.
He is motivated by a desire to see projects through to successful completion, as well as playing a role in the growth of both the company and his colleagues.
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Assay Office Birmingham
The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metals
Continue readingCustomer testimonial
The trainer was great. Content was fantastic. Once again, very insightful as to what I am doing wrong, and giving me the tools to improve.
I’ve thoroughly enjoyed completing the courses with Impellus – learning from David Ross was a pleasure as well as meeting likeminded people from various businesses. Over the 3 courses, I have gained a perspective on myself as a leader, the leadership and departments within the business – how we can work better as a team, highlight our strengths, be more efficient and productive and take the business to the next level.
Great course for presentation skills, really got me to re-evaluate my structure & how I come across. Will be very helpful for presentations internally/externally or virtually/in-person!
The range of subjects and topics covered by the Impellus courses gave me the opportunity to consider new strategies to use and develop within my management role.
Having the opportunity to discuss each topic with other individuals from a range of industries and backgrounds helped to provide further context and allowed me to consider alternative
ways to approach and deal with both people and situations.
Thank you Impellus for the  positive experience.
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I thoroughly enjoyed the four courses with Impellus.
I found doing the ‘Process, questions, objections and value’ course first really beneficial as it set a good foundation to build on. It’s a great course for looking at your job role and what you, as an individual, add to your organisation. It could be used as a motivational tool for anyone feeling a little discouraged.
Effective Communication is a great skills course for any level of staff. It has a good enough mix of exercises and theories to keep you interested and even the most experienced in the group agreed they had learned something.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
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The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
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