David has extensive experience in sales, hospitality, customer service and entertainment. Having held senior management positions in various large hospitality organisations he has led teams and been responsible for creating, setting, and delivering on sales strategies. His skill set includes account management, business development and solution selling.
As well as having a strong background in hospitality sales David received the best possible customer service and presenting training when working for Disney Cruise Line and brings this experience to his courses.
He also spent two years teaching English in Italy where, on behalf of the local Town Hall, he wrote and delivered a “Tourism English Course” for local business owners.
David is a passionate trainer whose key areas of knowledge are leadership, management, communication, sales and presenting.
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Claire: I have enjoyed getting a deeper understanding of how a clear structure and vision from the leaders of a company has such importance on the day-to-day function of a business and how this can be integrated clearly.
Jamie: Great way to focus the mind on the bigger picture away from the day-to-day distractions you get in the office. Also good opportunity to speak to other professionals in other industries and to share experiences.
David James was great, the pace of the training and the activities planned worked very well and there was a direct link to how to use everything in practice in our own environment. I was engaged and interested during the whole day. Excellent work
The whole structure and presentation was excellent. It gave me a lot think about with the role I am currently in and things I can implement for future.
Really enjoyed actively learning alongside likeminded people, working in similar roles and being able to put what you learn into practice straight away!
David James is a great and engaging presenter and course leader. The content is a good mix of theory and practical, group and breakout sessions.
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