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Ella Creese

Senior Relationship Coordinator

Ella has been with us at Impellus since the beginning of 2022. As one of our Customer Relationship Coordinators, Ella particularly enjoys building and maintaining supportive relationships with our clients.

Before joining us, Ella had a wealth of experience in Dental Practice Management, where she perfected her meticulous skill of attention to detail, which helps us operate in a smooth and efficient way.

Outside of the health sector, Ella has also worked in the business-to-business environment within franking services, as well as the home improvement and beauty sector.

As Ella’s role is client-facing, you may have spoken with her to run through the courses and programmes we offer. Ella also enjoys introducing our company and training programmes to new clients.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

Refuge
Case study

Refuge

Refuge is a national domestic violence charity employing just under 200 people in its London headquarters as well as across the UK

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Customer testimonial

I absolutely loved each of the three courses I attended for my Level 5 in Leadership and Management. With it being online I wondered if the courses would meet my expectations but they actually surpassed my expectations. Every course was engaging, well thought out and packed with useful knowledge that I have already taken back to my company to implement.

Annabel Brunton , Hair Tools Ltd

I took something from each course and I enjoyed the tips and tricks we learnt in how to speak to people. Coaching and communication taught me how to speak to others to get the best out of them. The breakout rooms were really useful as the people involved had real life examples.

I also enjoyed sitting back and thinking about my teams motivators, do they want routine and to work on the same machine each day or do they want money, a challenge? Tapping in to these and using these motivators to get the best out of people is something I’ll take with me into my role.

Terry Cosway , System Six Kitchens

Alison was very informative and helpful. I struggled when I first opened the work book as it seemed intimidating, but all of Alison's explanations were really easy to follow and made it easier to apply to my role.

K.F , Wrendale Designs Ltd

I thought the course was delivered very well with great concise content. Our tutor Ken, ensured the entire day was made enjoyable, I found the leadership styles aspect most enjoyable to learn about, however the course as a whole I thought I was brilliant.

H.B , Delron Services Ltd

I'm very happy to complete my Impellus level 3 open management course, I enjoyed all of the 5 days learning and interacting with all the other attendees.

Leon Jones , Cambridge Fire Research Ltd

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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