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Ella Creese

Customer Relations Lead

Ella has been with us at Impellus since the beginning of 2022. As one of our Customer Relations Lead, Ella particularly enjoys building and maintaining supportive relationships with our clients.

Before joining us, Ella had a wealth of experience in Dental Practice Management, where she perfected her meticulous skill of attention to detail, which helps us operate in a smooth and efficient way.

Outside of the health sector, Ella has also worked in the business-to-business environment within franking services, as well as the home improvement and beauty sector.

As Ella’s role is client-facing, you may have spoken with her to run through the courses and programmes we offer. Ella also enjoys introducing our company and training programmes to new clients.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

CP Foods
Case study

CP Foods

CP Foods is an international farming, food production and global distributor and retailer of food products

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Customer testimonial

The mix of visual presenting by David as well as activities and slides was excellent and meant at no time was there any lack of interest

S.A , Levy Brothers & Knowles Limited T/A LBK Packaging

I loved the interactive aspect of this course - from the workbook to the breakout rooms during the day. It was easily personalised & could be moulded to fit your particular business. Meaning that everybody involved will benefit & learn something from today's course.

A.C , Aria Networks Ltd

I’ve thoroughly enjoyed completing the courses with Impellus – learning from David Ross was a pleasure as well as meeting likeminded people from various businesses. Over the 3 courses, I have gained a perspective on myself as a leader, the leadership and departments within the business – how we can work better as a team, highlight our strengths, be more efficient and productive and take the business to the next level.

Sarah Campbell , MB Technology

This is a very informative and engaging course.

R.B , Clearwater Hampers Limited

There was a good flow to the day and David (Ross) was good at encouraging conversations, which is difficult in an online environment. I found the leadership style questionnaire useful - it confirmed my thinking on where I need to focus my efforts and gave me a framework to do that.

L.P , IEMA

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Impellus Google review winner July 2022Announcements

Impellus Google review winner July 2022

A big congratulations to Lucy Hogg who is the winner of July's Impellus Google review draw

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