Ella has been with us at Impellus since the beginning of 2022. As one of our Customer Relations Manager, Ella particularly enjoys building and maintaining supportive relationships with our clients.
Before joining us, Ella had a wealth of experience in Dental Practice Management, where she perfected her meticulous skill of attention to detail, which helps us operate in a smooth and efficient way.
Outside of the health sector, Ella has also worked in the business-to-business environment within franking services, as well as the home improvement and beauty sector.
As Ella’s role is client-facing, you may have spoken with her to run through the courses and programmes we offer. Ella also enjoys introducing our company and training programmes to new clients.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
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Formal, flexible learning without a qualification process
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What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Assay Office Birmingham
The Assay Office Birmingham is a world leader in the identification and hallmarking of precious metalsContinue reading
Good content and delivery.
The focus on applying thought processes to current work situations was very good.
The trainer was great. Content was fantastic. Once again, very insightful as to what I am doing wrong, and giving me the tools to improve.
Learning valuable tips from the trainers, but also from other attendees with experiences they have encountered.
It brought to my attention the areas on which I need to focus on with the customer, I liked they way it opened my eyes to this.
As always with Impellus, the trainer clearly has knowledge and experience of the area they are teaching, with real life examples to help understand ideas and terms. I probably enjoyed the Thinking Styles the most as it really makes you look inward and understand yourself a bit more.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
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