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Nicole Bennetts

Account Manager

Nicole joined Impellus in September 2022 as an Account Manager.

After a couple of years working as a personal assistant travelling between the UK and Germany, Nicole returned to her real passion for customer service and joined our Customer Relations team in September 2022. She has extensive experience in managing accounts predominantly in the international business environment both working in large multinational companies but also smaller businesses where her role also involved business development and sales. Her clients were based in the UK but mainly in Europe and, being multilingual, it gave her the chance of using her language skills and enjoy the international flair.

She aims to provide an excellent customer experience and solve any issue to both the company’s and the client’s satisfaction as she believes a client will always turn to you first when the experience was positive and rewarding.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 8,000 businesses, public-sector organisations and non-profits. See some of them.

HCD Group
Case study

HCD Group

HCD Group is a multi-disciplined consultancy services company to the construction industry.

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Customer testimonial

I most enjoyed the positive online environment that the course leaders created. This really put me in the right frame of mind to take onboard the topics discussed.

Andrei Cox , Hygienic Pigging Systems

Alison was a great trainer and engaged really well with all the delegates. I found the breakout sessions in the groups useful as although we worked in different industries the discussions were universal to all.

A.W , Glenham Property Management Ltd

I really enjoyed the course, the instructors were fantastic and really gave us space as a group to work through and discuss the topics to build a really deep understanding. Looking forward to adding to this in the future.

Ian Stewart , The Institute of Structural Engineers

I thought it was a really good balance of learning, information shared whilst being able to practise what we we being taught. Ken was very approachable and a great teacher. It was not as daunting as I thought it was going to be. The workbook will be a very useful resource.

L.R , Open Doors

Excellent course. Good range of material and teaching styles which kept me interested and engaged throughout the day!

A.U , South Eastern Regional College

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

How to Become a Project Manager

How to Become a Project Manager

The world of project management is exciting, fascinating and can be highly rewarding. If you’re looking to become a Project Manager but you don’t know where to start, the good news is that ...

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