Rachel joined Impellus in April 2023 as part of the Administration team. She supports her team members, as well as other departments within the company, to ensure that the best service is provided for our customers. Her usual day-to-day duties include making course bookings and distribution of course materials & certificates alongside a range of other general behind the scenes administration and support.
Previously, Rachel has worked in various administration roles which has built her experience, and understanding of the importance of this role within a company. Rachel is passionate about her work and always strives to provide the best of her ability in any task required.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
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Formal, flexible learning without a qualification process
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What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Clients
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Case study
Brittany Ferries
Brittany Ferries is the leading maritime carrier for both passenger and commercial traffic on the western and central regions of the English Channel.
Continue readingCustomer testimonial
I think the day was very well structured and planned. I felt like the time flew by!
I enjoyed all of it and find it very interesting. The perception cycle was good, doing the DISC Analysis and learning about the Ego States was also informative.
I'm very happy to complete my Impellus level 3 open management course, I enjoyed all of the 5 days learning and interacting with all the other attendees.
What a great initiate to get some kudos from the courses I have just completed and now received my certificate of learning – which I am proudly displaying on my desk. The courses were very interactive and informative, with some really interesting and useful content that I can now use to improve my business management skills.
Our company will reap some rewards from the investment that they have made in offering this course to us senior managers. The tutors are also a credit to the business and make the subjects stimulating and easily put into context in our own businesses for those who attended the course. Well done for providing 1st class courses and especially online which is not so easy.
The whole experience, booking, looking at handouts, meeting the other delegates and the content was all delivered in a fun & educational manner. Well Done David Ross!
I thoroughly enjoyed the four courses with Impellus.
I found doing the ‘Process, questions, objections and value’ course first really beneficial as it set a good foundation to build on. It’s a great course for looking at your job role and what you, as an individual, add to your organisation. It could be used as a motivational tool for anyone feeling a little discouraged.
Effective Communication is a great skills course for any level of staff. It has a good enough mix of exercises and theories to keep you interested and even the most experienced in the group agreed they had learned something.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Entirely results-focused
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
Thought leadership
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