Yasmin joined Impellus in July 2021 as an administrative assistant. She deals with a range of day-to-day administration duties including distribution of course materials and certificates, making course bookings and general office administration. She works closely with our Trainers and our Customer Relations team to ensure the smooth running of all Impellus courses.
Previously, Yasmin worked in the private healthcare sector, delivering administrative support and assistance to all patients ensuring a smooth and comfortable patient journey from beginning to end. Her previous experience allowed for an easy and efficient transition into the Impellus team.
Yasmin believes that organisation is key and is at her happiest when the end-to-end process runs correctly and efficiently without interruption or delay.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
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Formal, flexible learning without a qualification process
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What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
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The most useful part of the course for me was to highlight the difference between leadership and management, and to highlight what leaders do, and how to lead effectively.
The course structure was easy to follow and flowed well. Ken was very easy to communicate with, had vast amounts of experience and used his stories to contextualise parts of the course.
I thoroughly enjoyed the four courses with Impellus.
I found doing the ‘Process, questions, objections and value’ course first really beneficial as it set a good foundation to build on. It’s a great course for looking at your job role and what you, as an individual, add to your organisation. It could be used as a motivational tool for anyone feeling a little discouraged.
Effective Communication is a great skills course for any level of staff. It has a good enough mix of exercises and theories to keep you interested and even the most experienced in the group agreed they had learned something.
Alison is brilliant, very knowledgeable and engaging. I liked the value proposition piece, got me thinking in more detail about what we offer and if there is a gap on knowledge internally or externally.
The trainer - Alison - was warm, friendly and really knowledgeable. She made everyone feel included and valued throughout. It was helpful to go into breakout rooms to allow for more detailed discussions with people from different sectors and with different experiences.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
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