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Yasmin James

Senior Administrator

Yasmin joined Impellus in July 2021 as an administrative assistant. She deals with a range of day-to-day administration duties including distribution of course materials and certificates, making course bookings and general office administration. She works closely with our Trainers and our Customer Relations team to ensure the smooth running of all Impellus courses.

Previously, Yasmin worked in the private healthcare sector, delivering administrative support and assistance to all patients ensuring a smooth and comfortable patient journey from beginning to end. Her previous experience allowed for an easy and efficient transition into the Impellus team.

Yasmin believes that organisation is key and is at her happiest when the end-to-end process runs correctly and efficiently without interruption or delay.

What we do

Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.

We’re chosen repeatedly by many of the UK’s leading employers.

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Our Clients

We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.

Refuge
Case study

Refuge

Refuge is a national domestic violence charity employing just under 200 people in its London headquarters as well as across the UK

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Customer testimonial

The structure was good in the way that the content is broken into small, easy to digest segments. There is enough time to think each topic through without having to jump straight into the next section. The chance to reflect on my own leadership style was eye-opening. Even though some of this should have been obvious to me, it was easier to recognise in this format.

Y.S , Ceetak Limited

I most enjoyed the fun, relaxed atmosphere. This really helped me feel comfortable enough to get involved and really retain the information!

Ashley Carter , Advance Welding

The course material and slide presentation was very well planned out, and the way the course was delivered by David James was extremely satisfying. He kept a good flow to the day and made it very interesting.

A.R , Beechenlea Maintenance Ltd

Alison was a great trainer and engaged really well with all the delegates. I found the breakout sessions in the groups useful as although we worked in different industries the discussions were universal to all.

A.W , Glenham Property Management Ltd

Your courses were great, they were well constructed, had a good balance of listening and doing, and individual work versus group work.

Michael Thurston , Partners in Hygiene

Consistency and flexibility

Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.

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Contemporary expertise

Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.

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The Impellus Business Centre

The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.

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Entirely results-focused

Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.

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Thought leadership

Lead with impact: the benefits of leadership skills training

Lead with impact: the benefits of leadership skills training

Are leaders born or made? That’s a debate that isn’t yet settled. But either way, it’s indisputable that leadership skills training can enhance the performance of even the most accomplished and experienced ...

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Career progression plans: developing your staff and your business

Career progression plans: developing your staff and your business

Are there skills gaps in your organisation? Perhaps you’re taking on new staff or making structural changes. ...

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