As we grow, an exciting new opportunity will open up in April for  a Telephone Sales Executive to join our team. This role – based at our central St Albans office – is a vibrant full-time role at the heart of our team. The main functions will be to help to grow our expanding customer base and book course places as well as ensure that our existing clients are receiving the best possible service from us.

Here’s everything you need to know including application process:


About us

Impellus is a well-respected, fast-growing provider of management training courses based in bright, modern offices in the centre of St Albans. As part of our expansion we’re looking to recruit professional, dedicated Sales Executives to join the sales team that we’re building.

With over 200 courses run each year, the company is known for delivering high-value training to Managers at all levels across its 15 UK venues and through client premises. Impellus is an Institute of Leadership and Management (ILM) accredited provider and prides itself on helping companies and professionals reach new performance levels.

We are passionate about living our company values (there’s always a better way, to deliver all interventions with integrity, discernment, care and a clear sense of quality, to always seek to take responsibility yourself, to provide a supporting culture for colleagues and clients.) every day and work hard to ensure the working environment and culture achieves these values. For this reason we continually strive to develop class leading systems to enable all staff to be the best they can be.


Being part of our team

You’ll need to be professional, articulate and friendly, and be motivated by maximising sales and relationship opportunities to new and existing customers. We are looking for people who take care in the way they work and the manner in which potential customers are treated.

As the driving force for new opportunities and relationships you will need to be motivated by success and achieve consistently high levels of performance. We are a close knit team and there is a passion for excellence at work.

Our company values are important to us so you will need enjoy being treated like this and be able to bring these values to the team every day.



The role involves making and receiving a high volume of sales enquiries from potential clients and existing customers. All bookings and client needs must be qualified correctly and booking opportunities maximised.

  • New business opportunities will be generated by inbound enquiries, telephone appointments made by our in-house lead generation team or targeted calling campaigns
  • Existing customers will need to be account managed to identify new opportunities and maintain ongoing relationships

Successful candidates will need to be able to communicate effectively, convey our values and be motivated by hitting targets which are well rewarded financially.


The following activities are essential to the success of this role:

  • Convert inbound sales enquiries
  • Make and convert outbound sales opportunities (the majority of which will be pre-qualified)
  • Qualifying requirements and budgets
  • Managing a pipeline of prospective clients
  • Ensure all clients have paid their invoices before attending courses
  • Following up existing clients to establish future requirements
  • Ensuring that all courses fill evenly
  • Liaising internally to ensure good communications throughout the business
  • Ensuring the achievement of the company’s sales targets
  • Keep good records of your activities


Full training will be provided


Remuneration and terms

A full-time contract of employment with a three-month probationary period is offered. There are 25 days holiday given every year on top of all weekends and statutory bank holidays.

Basic salary:                         £22,000 pa

Commission:                        Monthly bonuses

OTE:                                       £27,000 pa (uncapped and highly geared at the top end)

Plus additional incentives or team bonuses as may be announced from time to time.


Application process

Applications can be submitted now. You should send an application email stating why you are suitable for the role and the competencies you’d bring to Impellus. Please note that acknowledgements and interviews will begin in March for a start date early in April.

Please send your application to David Shimkus, Operations Manager –