The temperature in the training room – May 2017

As one of the largest ILM-Approved Training Providers in the UK, Impellus delivers open leadership and management training to more than 250 delegates a month. Ensuring the satisfaction of our clients is a high priority for us, so we request feedback from each delegate on the venue, course content and trainer’s delivery.

Our questionnaire also asks for the delegate’s opinion on their work situation. By analysing this feedback regularly, we have a strong indication of how senior managers and managers are feeling across the country.

Significant rise in new appointed managers undertaking leadership training

The key indicators from delegates attending our open courses in May are as follows:

  • More and more organisations are seizing the opportunity to train new and recently appointed managers. Seventy-three per cent of all managers attending our courses have been in their current role for three years or less – up from 65% in May 2016
  • Five per cent of delegates this May had been in their current role for ten years or more, which has dropped from 10% a year ago
  • Ninety-four per cent of all delegates felt that ‘training like this improves my performance enormously or measurably so’ – which represents an increase from 91% in May 2016.

The trend of managers feeling more positive about their situation at work than a year ago is continuing. The chart below shows their responses to the statement: In my opinion, things for me at work are generally better/ the same/ worse than at this time last year. Over 70% of all delegates feel that things are generally better for them than in May 2016 with 5% feeling things are worse.


Read April’s Pulse to compare the results with those of May.

Read the Management Confidence Indicator for the last 12 months.