This course explores how to ensure that your organisation has a clear sense of purpose and that this is shared across all departments and teams to ensure customer satisfaction, efficiency and profitability are maximised. It covers the importance of making sure that people and departments remain aligned and how objective measurement tools can be used to manage, direct and achieve peak organisational performance. 

Who is this course for? 

Middle and senior managers with operational or budgetary responsibility who want to ensure that their organisation has a clear understanding of why it exists and is efficient in delivering results in line with that purpose. 

You will discover: 

  • How to assess your organisation using the metrics of business health. 
  • The nine-block business model canvas to provide clarity of expectation. 
  • How to translate your vision, mission and values into brand-building tactics. 
  • How to analyse processes to identify and implement efficiencies. 
  • How to create SMART objectives for teams and individuals. 

What will delegates be able to do differently?

  • Understand how to align strategic and tactical objectives and goals.
  • Create objectives for departments and team members which comply with SMART.
  • Link performance management systems with output and performance.
  • Identify opportunities to increase the efficiency and effectiveness of their own organisations.
  • Design and read a Business Model Canvas.
  • Understand how goals and organisational structures affect one another.
  • Translate Vision, Mission and Values into brand-building tactics.

Download the full course schedule here.

Joining this management course

Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.

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