Advance your managers. Manage your advances.
You can now deliver the management and leadership development you need to boost performance today and pay at a time to suit your budget and outgoings.
Read moreSetting your people clear goals and objectives means you can provide objective feedback on their performance, gain buy-in and encourage greater productivity and personal achievement.Â
This course will show you how to put in place fair and transparent methods of formal and informal assessment that will benefit your organisation and your people. Â
Who is this course for?Â
Managers who want to put in place consistent performance assessment methods with clear goals and targets and meaningful feedback for the advantage of both employees and the organisation. Â
You will discover:Â
- The performance and motivation benefits of setting clear targets and objectives.Â
- The importance of creating SMART objectives.Â
- How to use assessment methods positively to create a ‘can do’ culture.Â
- How to diagnose and deal with performance issues.Â
- How to deliver motivational feedback to enhance performance levels.Â
What will delegates be able to do differently?
- Understand the performance and motivation benefits of clear targets and objectives.
- Diagnose performance issues.
- Understand the importance of making objectives SMART.
- Give clear feedback to staff.
- Be able to reduce and deal with objections.
- Use feedback and appraisal methods positively.
Download the full course schedule here.
Joining this management course
Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.
Book Now| Course | Location | Venue | Date | Availability | On Tour | Trainer | Price | No. Days | Level | Booking Options | More | |
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| Course | Location | Venue | Date | Availability | On Tour | Trainer | Price | No. Days | Level | Booking Options | More |
There are 2 options for certification available with this course
Managing and Appraising Performance can be completed as a standalone course, or as part of the following awards and certificate programs.
Learn more about the Certificate of Learning and ILM Awards
Option 1
Option 2
The Level 3 Certificate of Learning in Leadership and Management
A formal learning programme made up of four one-day courses which you can choose and take to suit the requirements of each individual.
Book multiple places across many courses
Buy multiple training days on account at discounted prices
Call us on 0800 619 1230 to find out more
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What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Customers
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Case study
Ocado
Ocado partners with Impellus to deliver consistent, high-quality management training across its rapidly growing business.
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
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Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
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