Impellus in-house courses in Sales and Customer management are one- or two-day courses which deliver skills and techniques to improve results and client satisfaction alike.
Impellus in-house sales courses enhance skills right the way through the organisation – from customer service skills to strategic thinking – to give your client-facing and leadership teams the ability to grow revenues and profits.
Sales and customer management training courses at your premises or online
Impellus in-house sales and customer management courses can be delivered at your premises face-to-face or online to your private groups with course packs being sent out to delegates in advance. Your choice.
Open sales training courses or in-house sales training courses?
Impellus in-house sales and customer management courses provide an opportunity for teams to come together – online or face-to-face – to learn together and share ideas and discuss challenges. In-house training courses work best when getting your sales, service or management teams together will add significant value to the value of the course.
Some of popular courses are only delivered in-house so they can be delivered with relevant examples and exercises to deliver the best results.
Sales and customer management courses which can be delivered in-house or through open courses
- Process, Questions, Objections and Value
- Effective Communication Skills
- Finance for non-Financial Professionals
- Introduction to Project Management
- MBTI, Myers Briggs Type Indicator (Team Assessment)
- Presentation Skills and Techniques
- Negotiation Skills and Techniques
Sales and customer management courses available for in-house delivery only
- Customer Service Skills
- Sales for non-Sales People
- Key Account Management
- Professional Prospecting Techniques
- The Skills of Persuasion and Influence
Two-day strategic course for business leaders
If this isn't for you, take a look at our open courses - see upcoming courses here.
See what others say about Impellus open sales training courses.
Do four courses and complete the Certificate of Learning in the Professional Sales Environment
Deliver formal learning programmes to your client-facing teams using Impellus in-house sales and customer management training courses.
Find out how these flexible programmes deliver results here.
The Level 3 Certificate of Learning in the Professional Sales Environment
The Certificate of Learning is made up of four modules – all of which are lively, challenging one-day courses with limited numbers of delegates.
Process, Questions, Objections and Value is the core module with all delegates being able to choose the optional courses that give them the best returns in their roles.
Level 3 Certificate of Learning in the Professional Sales Environment course choices
In-house course prices
One-day courses are £2,995 +VAT
Two-day courses are £5,990 +VAT
Multiple purchases of training days can be provided at a discount. Please also note that extra charges may apply for bespoke options or extended travel requirements. See here.
Booking Impellus in-house courses
For date options to suit your team please call 0800 619 1230 or use our online chat function.
Alternatively send us a message here.
ILM approved training in management and commercial skills
ILM-Approved Management Programme
Incredibly flexible ways to deliver management qualifications
Discover the Impellus Certificate of Learning
Formal, flexible learning without a qualification process
Learn about the Myers-Briggs Team Assessment
Discover and unleash the latent powers in your teams
What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Customers
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Consilient Health
The development of crucial management skills is a priority for Consilient Health and working with Impellus ensures that its managers are trained to consistent standards across the company …
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
Consistency and flexibility
Deliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Contemporary expertise
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Entirely results-focused
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
Thought leadership
Ten minutes with… Nevra Sezgin
We caught up with our Assessment Team Manager, Nevra Sezgin, to find out what a typical day is like for her, what she finds most challenging and rewarding, and the single piece of advice she ...
Read more
Is hard copy old hat? The science behind Impellus course workbooks
An important aspect of Impellus training – and one that sets us apart from many of our competitors – is ...
Read moreDon’t miss out. Receive updates on the funded courses available in your area as they become available
