Ten minutes with… Nevra Sezgin
We caught up with our Assessment Team Manager, Nevra Sezgin, to find out what a typical day is like for her, what she finds most challenging and rewarding, and the single piece of advice she ...
Read moreWho is it for?
Impellus’ negotiation skills training course is essential for professionals who want to develop and enhance their skills, techniques and negotiating behaviours in order to achieve an improvement in desirable outcomes both externally and internally.
The course is also suitable for anyone within an organisation who may find themselves in a position where they are influencing a final agreement and not directly involved in the final discussion.
This course can easily be tailored to include specific negotiation situations – often with extra charge. Please call 0800 619 1230 to discuss what you’d like to achieve.
What does it cover?
This one day course will look at the core aspects of negotiation and introduce a four stage process together with the skills needed at each phase to help you prepare and plan. It will highlight the ‘tradable variables’ to consider in situations as diverse as contract negotiation or staff conflict and cement the understanding of cost versus value.
What will delegates be able to do differently?
- Plan for negotiation situations
- Steer negotiation conversations with a more considered approach
- Consider perceived value to ensure win-win rather than cut costs and profit
- Recognise the most effective techniques to build rapport with individuals
- Be more persuasive and influential
- Identify and choose different negotiation styles to adapt to the situation
- Deal with pressure and handle conflict
- Gain agreement and buy-in
Negotiation skills training course overview
- Discover a formalised structure by which to effectively plan all negotiations and trades
- Adding value to all ‘tradable variables’ and how they can be displayed with greater worth
- Assertiveness and considering when and how to adapt it
- Actively influencing others by presenting oneself as complementary to the other party
- Exploring negotiation styles and their appropriateness
- Planning for negotiation outcomes – win-win, win-lose and BATNA.
Joining this management course
Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.
Book Now| Course | Location | Venue | Date | Availability | On Tour | Trainer | Price | No. Days | Level | Booking Options | More | |
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| Course | Location | Venue | Date | Availability | On Tour | Trainer | Price | No. Days | Level | Booking Options | More |
There is one option for certification available with this course
Negotiation Skills and Techniques can be completed as a standalone course, or as part of the following awards and certificate programs.
Learn more about the Certificate of Learning and ILM Awards
Option 1
The Level 3 Certificate of Learning in the Professional Sales Environment
The Certificate of Learning is made up of four modules – all of which are lively, challenging one-day courses with limited numbers of delegates.
Process, Questions, Objections and Value is the core module with all delegates being able to choose the optional courses that give them the best returns in their roles.
Book multiple places across many courses
Buy multiple training days on account at discounted prices
Call us on 0800 619 1230 to find out more
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What we do
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
Our Customers
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
Case study
British Safety Council
Impellus training met the high standards demanded by this non-profit organisation, successfully upskilling its managers and making a substantial difference to the performance of its sales team.
Continue readingCustomer testimonial
I was slightly skeptical about the online learning side of things, but it worked well, especially with the breakout rooms. Having a wide range of different courses to suit individual needs is also a great idea.
I found the Effective Communication Skills course helpful, it opened my eyes to how even body language can be a form of communication that may come across as negative. It has shown me I need to be more aware of how I come across to others when communicating with them.
The courses that led to my Certificate of Learning have incredibly improved my awareness when I communicate with colleagues. I am now in control of what I want to deliver, and I have the tools to do it effectively.
I found the course extremely useful and loved the psychology behind the different types of communication. I have been able to take this information back to my workplace and use the techniques to improve communication between myself and my team.
Mel really helped provide insight and offered points of difference that can help me in a professional setting. I enjoyed learning more about the ways body language and tone can have an impact. The eye accessing cues were also really interesting.
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Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
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