The ability to negotiate is an essential skill for anyone who wants to consistently achieve positive outcomes with internal or external customers. This is often within a commercial business-to-business or business-to-consumer environment, but negotiation skills are also invaluable across a wide range of organisational activities including team building and human resource management.  Â
Who is this course for?Â
Professionals who want to develop and enhance their negotiation skills and anyone within an organisation who is in a position to influence a final agreement.Â
You will discover:Â
- The core aspects of negotiation.Â
- The ‘tradable’ variables and how to add value.Â
- An understanding of your parameters and how to aim for a win/win solution.Â
- Different negotiation styles and how to influence and persuade others.Â
- How to plan for negotiation outcomes and understand your BATNA.Â
What will delegates be able to do differently?
- Plan for negotiation situations.
- Steer negotiation conversations with a more considered approach.
- Consider perceived value to ensure win-win rather than cut costs and profit.
- Recognise the most effective techniques to build rapport with individuals.
- Be more persuasive and influential.
- Identify and choose different negotiation styles to adapt to the situation.
- Deal with pressure and handle conflict.
- Gain agreement and buy-in.
Download the full course schedule here.
Joining this management course
Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.
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